Desk Report :: A writ petition has been filed in the High Court challenging the inaction of the authorities to ensure quality network system by resolving the problem of weak mobile phone network and slow internet. Rite has sought guidance to provide internationally recognized high speed internet service in the interest of the customers.
Mohiuddin Ahmed, president of the Mobile Phone Consumers Association in the public interest, and a member of the Law Reporters Forum, a journalist and Supreme Court lawyer, visited the relevant branch of the High Court on Tuesday. Advocate Ishrat Hasan filed the writ petition on behalf of Rashidul Hasan. The information, communication and technology secretary, the chairman of BTRC and the chief executives of the mobile network companies have been sued.
The writ petition said that mobile phone subscribers are suffering due to weak network and slow internet. The quality of service is disappointing compared to the amount charged from the customer. Although the number of mobile phone and internet users increased rapidly, the mobile phone companies did not provide services accordingly. As a result, customers are suffering.
According to a 2020 survey, Bangladesh is at the bottom of the list of countries that ensure the quality of digital services.
Advocate Ishrat Hasan, counsel for the petitioners, said the country’s internet speed was so weak that people in many parts of the country were being deprived of internet services. The money we used to buy the net cannot be used when it expires. But one of the reasons for not being able to use it at a certain time is slowness. Five and a half lakh complaints are lodged in BTRC every year, but customers are still suffering.
Earlier, on November 28 last year, a legal notice was sent to take appropriate action to ensure quality network system by resolving the problem of weak mobile phone network and slow internet. The lawyer said that the writ was filed as no action was taken in this regard even after receiving the notice.
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