Why don’t I see pictures of articles shared on Facebook?

Facebook has introduced changes these days that will drastically change the way news sites communicate and can have a big impact on content consumption habits.

A lot of weirdness is experienced every day when you use Facebook and its related systems at work level. It’s not uncommon for features to change from moment to moment, nor is it inconceivable to end a quick video call, and by the time we’re done with it, there’s no longer a button on the interface that flourished in place a few moments earlier.

We thought we were really prepared for everything, and then now on Sunday the social site dropped the atom in nice silence.

For a long time we didn’t even understand exactly what was going on, we just experienced that our shared articles, unlike before, only appear with their titles in facebook posts, in Hungarian the system no longer displays the opening image associated with them. Needless to say, the chances of a potential reader spinning a Facebook page simply scrolling through a news item if they only see its title and are not accompanied by an opening image. So we tried to find out where the images in the articles went and if it was possible to go back to the old sharing method at all.

We were doubly struck by that beautiful precious good life, because although the system should basically work so that the articles of a given website appear properly on the linked Facebook page, all other third-party sharing only reads the headline.

So, if the article on the gamestar.hu website is shared by the GameStar Hungary Facebook page, the post will appear “normally” with a picture, but if private individuals or even other Facebook pages post this article, then only and exclusively its title bar. will be visible in the post.

Yes, but of the pages of our family, this only worked properly in the case of the GameStar Facebook page: the articles of gamestar.hu are well displayed here now, the pictures are not missing from them (you can say goodbye to this opening picture by posting them anywhere else).

However, the articles on pcworld.hu and computerworld.hu do not appear with pictures on PC World and Computerworld’s own Facebook pages even to this day. It’s as if everything happens completely randomly, although as a regular contributor, Facebook might be entitled to companies to provide normal information before such changes. Not after, before.

Then the ray of hope came from a strange place: only in the case of the GameStar Facebook page, and only in the Facebook mobile application did a warning message appear.

By clicking on this, an information leaflet tells you exactly what is happening, why the process of posting articles has changed:

“Under the European Union’s Copyright Directive (EUCD), EU member states have rules on how different platforms, including Facebook, can preview news articles. This means that if you or someone other than the publisher shares an article from a news site, it is possible that it will appear as a single link, without images or text from the article. It is important to know that Member States apply different rules on how news content or links are displayed to people. “

Relying on EU regulations, therefore, Facebook implemented these changes as quietly as possible. However, the social site offers the opportunity to continue to allow news sites to “traditionally” share their articles by filling out a statement, reappearing those damn pictures as well.

We have attempted (still on a mobile phone, as the Help Center search did not return this issue in a browser) to complete this statement. Here came the next bump, as the phone number heading in the mobile view quite simply does not appear. We tried in English and Hungarian, with an android phone and an iPhone, the situation has not changed.

We could not move on, it simply became impossible to fill in, the system did not allow us to continue. In the meantime, we will try every other solution that could be assumed at all to help something.

Previously, each of our Facebook pages was managed by separate business accounts, now this has been grouped under a single large entrepreneur profile. We have also set our websites to be assigned as “domains” to this entrepreneur profile, and we have linked each of our Facebook pages to these websites one by one as an associated object. These systematizations have long been due, and we will certainly be spared a lot of extra inconveniences in the future, but we have not come any closer to the final solution.

In the meantime, we have contacted several agencies and social acquaintances, but most of them learned about the problem from us. This is not uncommon anyway, for big, unannounced Facebook changes, it takes a few days for everyone to figure it out.

A day later, there was an agency that set up a separate task force to investigate the issue, but they didn’t become smarter than us either.

At the end of the whole duke, it helped us to get the mobile version of the above-mentioned information page (in case we clicked on the small letter “i” in the upper right corner of the image of a particular post to retrieve the basic data of the post and from there clicked on the changes. can also be sent to someone via Facebook Messenger. The link in the message can, of course, be clicked in a browser, and we’re finally there up to the browser version of the change notification.

From that point on, it was a single step the most important link in our entire current article, the statement to fill out if you want to not be restricted from displaying images when sharing.

We are currently here, we have submitted an accurately completed statement listing all of our publisher’s websites and Facebook pages. The auto-reply message ran within a few minutes, but a meaningful response only arrived today. In this, the Facebook clerks thanked us for making our statement, but to continue the case, we asked us to send us our company name.

Needless to say, this was obviously originally included in the completed statement, it was its very first heading. In any case, we will no longer give up at this point, we have re-submitted the name of our publisher, as well as all relevant data for security reasons, and again the web and Facebook pages.

We can only hope that in this way we will finally be able to get to the ferry and that all the articles of all the pages of the page family will appear properly on Facebook again. Even if we share them, and even if we have a reader. If anyone wears shoes similar to ours (the level of our agency resources is becoming more and more affected, in addition to news sites, the change has already sharpened on some brand sites), then the two links shown above will help you, the only way that seems to work now is to fill out the statement nicely and wait for it to be considered.

We won’t award a user-friendly award to Facebook either this year, and we ask you to visit our websites every day, read news and articles comfortably, because social algorithms will never reveal to you anything you might be interested in, and the situation will probably only get worse.

Are you more interested in IT? You can find our news and analyzes for IT and infocommunication decision makers here.


Source: PC World Online Hírek by pcworld.hu.

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