What you need to know about Artificial Intelligence for IT Operations

“We make your IT management easier”. How many IT providers have not promised it – and not lived up to the promise at all?

Simpler, easier to handle and thus cheaper IT solutions are and will be the holy grail of all IT suppliers.

But the question is whether Artificial Intelligence for IT Operations, AIOps, can not actually live up to that promise.

Used properly, AIOps can help a company maintain its flexibility even during hard times, which in turn leads to a higher degree of innovation and stable support for digital change. In other words: simpler IT management, less administrative side work – without compromising on quality.

But what are AIOps? How does it work?

In short, AIOps is an approach that combines automation with analysis and some form of artificial intelligence. It can be machine learning or deep learning. In other words: AIOps collects, analyzes and then uses data to correct any IT problems and ensure that the systems work as they should for the users. The amount of data is already huge today and will grow more and more – no human can analyze it and adapt the business to it.

This is a shift that will change many work roles in IT departments. One can compare with the shift that the financial world went through as one went from manual trading to automated trading. The stockbroker no longer stood on the floor with a phone at each ear – he suddenly sat down in front of a screen and let the systems do the hard work.

What you need to know about AIOps

Fredrik Arveskär, Regional Manager, Nordic and Benelux, Infinidat

A concrete example of AIOps technology is Infinidat’s Neural Cache service, which enhances and enhances data storage with built-in intelligence. With it you can sit back and relax while the storage is optimized more and more as time goes on. Of course, one hundred percent SLA guarantees are included. We call it “AI in the box” because it is a solution that is inserted into a storage platform and then works.

This combined with a consumer-based pricing system allows IT vendors to deliver what they have promised since IT was born: to make IT management easier. Pay only for what you really use, let an AIOps solution stand for IT administration.

By: Fredrik Arveskär, Regional Manager, Nordic and Benelux, Infinidat

Source: IT-Kanalen by it-kanalen.dk.

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