Three different car valuation sites are among the ten most reported companies to the Swedish Consumer Agency in 2022.
Each year compiles the newspaper Advice and insights a black list of the companies that have received the most notifications from the Swedish Consumer Agency.
The dubious pleasure of ending up “at the top” of this list for 2022 belongs to Telia. Dissatisfaction is directed above all at the company’s customer service. The telecom company ended up in second place on the 2021 list, and the Swedish Consumer Agency has chosen to follow up on the case that was started last year.
On the top ten list (bottom ten?) there are also three different car valuation sites. Here, several customers have received invoices for services they thought were free.
The Swedish Consumer Agency says that companies with a focus on car valuations are on the shame list year after year.
– It is frustrating and cause a lot of trouble. It is not forbidden to run a car valuation site and charge for it. But there must be reasonable conditions and the price must be clear, says Charlotte Söderlund, a lawyer at the Swedish Consumer Agency to TT.
The Swedish Consumer Agency also has one special page on their site to help consumers who have had problems with car valuations online.
Source: Senaste nytt från auto motor & sport by www.mestmotor.se.
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