This is the Advantage of HANI, the Latest Honda Virtual-Based Service

DAPURPACU – PT Honda Prospect Motor (HPM) officially introduced the latest virtual personal assistant service named HANI (Honda Personal Assistant), Tuesday (4/10).

The presence of this application is to answer the needs as well as improve service to consumers, who want to know more details about Honda’s products and services.

To be able to access these services, consumers and the public can directly send text messages to the official WhatsApp Honda Indonesia at number 081110676332.

In addition, customers can also access HANI services through the website www.honda-indonesia.com/customer-care on the main page, through the Customer Care menu and the Honda e-Care application on the Contact Us menu.

Hani’s services can be used to answer customer questions every day for 24 hours. Customers can ask all kinds of things related to Honda’s sales and after-sales services.

Service Division Assistant General Manager HPM, Denny Mulia Tamira realizes that customer service is one of the most important things for Honda.

“Therefore, HANI is here as a step of transformation in responding to digital development trends,” continued Denny in his official broadcast, Tuesday (4/10).

The services provided range from purchasing consultations, test drives, brochures to price simulations that are appropriate if the customer chooses to purchase on credit.

This service also provides product info, such as specifications to on the road prices. Customers can also access the nearest dealer location to the official Honda dealer phone number.

Customers will also receive information about vehicles that have experienced a recall, starting with the procedure and the type of recall that will be served.

In addition, HANI is also equipped with emergency services regarding the Honda Experience as well as information on how to book Honda car service.

Meanwhile, HANI also provides service information ranging from Periodic Maintenance, terms and conditions regarding warranty claims as well as tips & tricks.

Not only that, HANI has services for interesting promotional information ranging from sales program information, after-sales and information about Honda events.

Previously, Honda had introduced e-care, an application to make it easier for consumers to access Honda information and services. [dp/MTH]


Source: dapurpacu.id by dapurpacu.id.

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