The war dug up the commodity sector, I’ll take a closer look


Telia’s lesson: trust your crisis plan

At the beginning of 2022, Telia’s business customers were unable to use the necessary mobile services due to hardware and software failures. Although there was a desire to solve the problem faster when dealing with the crisis, the lesson learned was that the previously established business continuity plan must be trusted, said Kristjan Kukk, head of Telia’s large customer unit, in the program “Technology Compass”.

At the beginning of 2022, Telia’s business customers were unable to use the necessary mobile services due to hardware and software failures. Although there was a desire to solve the problem faster when dealing with the crisis, the lesson learned was that the previously established business continuity plan must be trusted, said Kristjan Kukk, head of Telia’s large customer unit, in the program “Technology Compass”.


Source: https://www.aripaev.ee/ by www.aripaev.ee.

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