The telecommunications market in Poland. UKE report for 2020

Importantly, at the beginning, this is not a report from a survey, but hard figures that operators have to share with our national regulator, UKE.

Access to fixed-line internet in Poland

Often, under our listings with offers for home mobile internet, you can read your comments full of surprise that why mobile internet, when it is stationary or mobile internet, cannot be home, only fixed-line internet is at home.

Well, let’s look at the market saturation with fixed-line internet. In 2020, only 56.7% of households used fixed-line internet. This has not changed significantly since 2015, due to the temporary collapse of the upward trend in 2017 and 2018.

We will not compare it with UKE data, because this office counts mobile internet in a smartphone and in routers as one in market penetration and it amounts to 195.3%. However, looking at the data from the Central Statistical Office of Poland, 90.4% of households in Poland generally used Internet access in 2020. So it is easy to count how many compatriots still have to use mobile internet at home.

It is comforting that the number of fiber optic lines is growing dynamically. In 2020, it increased by 36% compared to 2019, and in the last two years by as much as 71%. It is forecasted that in the coming years their number will increase by 13% year by year.

Orange has remained the largest provider of fixed-line internet for years, with UPC in second place and Vectra closing the podium.

Orange is also a winner in the field of fiber optic access services, ahead of INEA and Netia.

The last interesting fact when it comes to fixed-line internet is that almost 60% of fixed-line internet users in Poland use lines with a bandwidth of at least 100 Mb / s. When only five years ago they accounted for only 17%.

Mobile telephony in Poland

We come to the title issue, but before that we need to get acquainted with other data. At the outset and above all – which many of you are surprised by saying often that how can you use subscription offers in Orange, Play, Plus or T-Mobile, if there are much more attractive pre-paid offers.

Well, currently in Poland, 73% of customers use the subscription offers and it has not changed significantly for many years. The data on the percentages of shares from 2016 and 2017 are somewhat distorted, because the anti-terrorist act “removed” nearly 10 million “dead” SIM cards from the market in pre-paid offers.

Another important issue is Play has the largest number of customers – 29%, Orange comes second with 27%, Plus – 21.5%, and T-Mobile – 18.7%. This order and market shares have not changed since at least 2018.

In this way, we come to the merits, taking into account the level of revenues from mobile telephony, Orange achieves the highest here and Play the lowest. It is true that in 2018, Play dominated this field, but now it is a long time and not true.

Although Play has the largest number of customers, their share in revenues is 20.2%, and Orange 28.3%. This difference can also be seen very well in the actual prices of our telecoms’ offers. If we take as the criterion the offer with 5G access, which is now most often chosen by customers, it is Play that has not increased the prices in its subscriptions since 5G was made available by our operators last year.

The cheapest offer with access to 5G on Play costs PLN 55. In Orange it is as much as PLN 75, in Plus – PLN 60, and in T-Mobile PLN 65, bearing in mind that the latter two operators have a nearly 10% smaller share in the total number of customers, and higher revenues from Play.

The same applies to pre-paid offers. In Play with a card, access to 5G costs PLN 35 per month, in Orange – PLN 39, and in Plus and T-Mobile – PLN 40.

So the patch that Play was assigned a few years ago to become the most expensive operator has been out of date for at least 3 years. I know that the second objection to Play is the quality of its services, which you also often complain about, but it is the only reason why Play has recorded the worst results in porting numbers for many quarters.

Source: UKE.
Stock Image from Depositphotos.

Source: AntyWeb by

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