The amount paid by a British client of the VTC company has undoubtedly reached a world record to date. 332 pounds, or 386 euros, for a journey of … 2.8 km! There is an explanation for this astronomical amount.
Most city dwellers living in large cities have at least once requested the services of a private driver. Whether it is Uber, Private Driver, Lyft or similar, these alternatives to traditional taxis are above all of the interest of a (in principle) rapid availability and (in principle, also) more affordable prices.
There, the experience of a London passenger told to our colleagues from the Guardian has something to call into question these two advantages, and especially the last one: 332 pounds for 2.8 km, or 386 euros, which represents a price per kilometer of just over 137 euros. Excuse the little … As an indication, an equivalent route on foot takes about 30 minutes. A previous “record” of 2020, also attributed to a passenger across the Channel, is therefore pulverized: an Uber customer was charged 716 euros for a journey of 15 km.
More than 16 hours of recorded journey
This invoice, quickly contested by the customer, would obviously be due to a disagreement between him and the driver. Accompanied by two friends on the journey in question, the passenger would have indicated to the driver his preference for a route allowing his companions to be dropped off on the journey. What is allowed by the reservation platform, and frequently practiced. Faced with the refusal of the driver, the tone would have risen before the latter … throws his passengers at the door. The driver would then have let the stopwatch run to arrive at a race of 16 hours and 27 minutes! From where sum delirious in view of the journey accomplished in reality.
The complaints department of the company was obviously seized on the spot by the customer, who was reimbursed for the amount debited from his account.
Source: Turbo.fr – L'info en continu by www.turbo.fr.
*The article has been translated based on the content of Turbo.fr – L'info en continu by www.turbo.fr. If there is any problem regarding the content, copyright, please leave a report below the article. We will try to process as quickly as possible to protect the rights of the author. Thank you very much!
*We just want readers to access information more quickly and easily with other multilingual content, instead of information only available in a certain language.
*We always respect the copyright of the content of the author and always include the original link of the source article.If the author disagrees, just leave the report below the article, the article will be edited or deleted at the request of the author. Thanks very much! Best regards!