Smart Insurance Company 2021: Social Networks as a Replacement for Call Centers Comparison

Smart Insurance Company 2021 is already the sixth year of a successful poll, where you, our readers, are voting for the most attractive pocket insurance company in Slovakia. Of course, when voting, we will focus mainly on what online functions are offered by individual insurance companies and how satisfied you are with them.

The poll is in full swing. You vote for the insurance company with the best mobile features while winning a smartphone of your choice worth 400 euros. In order for you to be able to better decide which insurance company to vote for, we have prepared a brief comparison of individual insurance companies in our market for you.

Today we will look at how insurance companies appear on social networks, which are gradually replacing traditional call centers and for some insurance companies are becoming the primary place of communication with customers.

Health insurance

In the table you can see the number of followers on individual social networks. As you can see, the Trust and Union insurance companies have accounts on up to 5 social networks, which are Facebook, Twitter, YouTube, Instagram and LinkedIn. VšZP has an account on Facebook, Youtube and LinkedIn and Instagram.

Insurance company Social network audience
VšZP Facebook

YouTube

LinkedIn

Instagram

36,394 people like this
37,423 people are following291 subscribers

932 followers

1 904 followers

Trust Facebook

Twitter

YouTube

Instagram

LinkedIn

74,588 people like this
76,423 people are following 703 followers

396 subscribers

17,274 followers

2 743 followers

Union Facebook*

Twitter*

YouTube*

Instagram*

LinkedIn*

20,287 people like this
20,861 people are following this, 16 followers

458 subscribers

1 632 followers

Does not display

Trust has the largest Facebook, followed by VšZP and Union. All three insurance companies have very nice numbers. YouTube is weaker in all three cases, the same is true for Twitter, which VšZP does not have at all.

Commercial insurance companies

Again, in the field of commercial insurance companies, the situation is much more diverse. There are also those that have absolutely no presence on social networks. Some of them act only very carefully and unobtrusively, but others build their social networks honestly, add new content and actively communicate with customers and fans.

Allianz Facebook

YouTube

Instagram

LinkedIn

28,940 people like this
28,871 people follow248 subscribers

2 655 followers

2 157 followers

Cardiff insurance company Slovakia ***
Collonade Insurance Facebook

LinkedIn

831 people like this
860 people are following297 followers
ČSOB poisťovňa **** Facebook

Twitter

YouTube

Instagram

LinkedIn

45 143 people like this
44,987 people are following this 376 followers

2,170 subscribers

6,930 followers

9 853 followers

European Travel Insurance Fadebook

Twitter

YouTube

LinkedIn

2,867 people like this
2,876 people are following this 3 followers

1 follower

40 followers

General Facebook

Twitter***

YouTube

LinkedIn

19,787 people like this
20,173 people are watching this

314 subscribers

1,553 followers

Genergel insurance company Fadebook

Twitter

YouTube

37,901 people like this
36,189 people follow this12 followers

122 subscribers

Groupama insurance company Facebook

Twitter****

YouTube

LinkedIn

6,338 people like this
6,378 people are watching this.

92 subscribers

93 followers

Municipal insurance company Facebook

YouTube

Instagram

LinkedIn

6,338 people like this
6,378 people are following 92 subscribers566 followers

251 followers

Cooperative Facebook

YouTube

LinkedIn

188 subscribers

599 followers

MetLife Europe***
LV life insurance Facebook

YouTube

LinkedIn***

634,038 people like this
634,078 people are following188 subscribers

NOVIS insurance company Facebook

YouTube

LinkedIn

3,389 people like this
3 401 people are watching this45 subscribers

328 followers

Insurance company Slovenská sporiteľňa **** Facebook****

Twitter****

YouTube****

LinkedIn****

157 234 people like this
153,912 people are following 1,739 followers

6,470 subscribers

13,405 followers

Postal insurance company Facebook****

YouTube****

Instagram****

LinkedIn

37,236 people like this
37,635 people are following 877 followers

1 689 followers

128 followers

UNIQA insurance company Facebook

Instagram

YouTube

LinkedIn

17,134 people like this
17,330 people follow this373 followers

209 subscribers

493 followers

UNION insurance company Facebook*

Twitter*

YouTube*

Instagram*

LinkedIn*

20,288 people like this
20,862 people are following this, 16 followers

458 subscribers

2 552 followers

3 438 followers

Wüstenrot insurance company Facebook

YouTube

Instagram

LinkedIn

8,105 people like this
8,189 people follow this244 subscribers

176 followers

206 followers

* common profile for Union health and commercial insurance company
** we evaluate the regularity, relevance, timeliness of contributions, rate of use, audience engagement, speed of response in communication
*** does not have a separate profile for Slovakia
**** joint profile with the bank (except LinkedIn)

Vote and win

Like other companies and service providers, insurance companies have taken social networks for granted. Some actually use them as one of the main communication channels and are aware of the benefits they bring to them and their customers. Others come to their roots gradually. If you have other observations or opinions, the best thing to do is to express them directly in the survey Smart Insurance Company 2021. Not only will you contribute to the evaluation of individual insurance companies, but you will also automatically participate in competitions for a smartphone of your choice for up to 400 euros. The poll lasts only until the end of August, so do not hesitate and vote!


Source: MojAndroid.sk by www.mojandroid.sk.

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