Slack Announces New Features, Including Conversational AI Service ‘Slack GPT’

Business productivity platform Slack announced new features including interactive AI service ‘Slack GPT’.

Slack GPT supports conversation summary, message drafting, etc. through native AI features built into Slack, and can be integrated with other generative AI apps to improve work productivity. Customization is also possible, such as integrating the desired large language model (LLM) according to the needs of each company or building its own AI-based no-code workflow.

Slack’s native AI features are purpose-built AI features designed to fit into the Slack interface, enabling AI features to fit the context of a conversation. With Slack GPT, you can quickly check unread messages or auto-compose with one click. In addition, if you request to participate in the huddle in Slack GPT, it summarizes the meeting in real time and suggests the next work to be done. AI support will also be applied to the newly released Slack Canvas, enabling more effective communication by refining content and adjusting tone. Slack-native AI features are currently on the way.

Leveraging Slack’s Integrations feature, customers can quickly and safely extend the large language models they already use in Slack. Slack creates no-code workflows that efficiently automate large language models and an ecosystem of software tools. With Slack’s Workflow Builder feature, you can instantly connect generative AI apps to your workflow.

It integrates generative AI apps of major large language models such as OpenAI’s ChatGPT and Antropic’s Claude based on the reliable Slack platform. Currently, the version linked to the Claude app is available, and OpenAI’s chatGPT app linkage service has been released as a beta version.

“Generative AI has enormous potential to redefine the way we work and unleash business productivity,” said Lydiani Jones, CEO of Slack. It excels when it comes to analysis and processing. The new Slack GPT is the conversational AI platform of the future, enabling easier access to trusted customer data and essential business knowledge to enable more efficient work and faster decision-making.”

Slack GPT, meanwhile, provides the ability to leverage secure customer data insights from Salesforce’s Customer 360 suite and data cloud. In addition, it plans to increase customer understanding and work productivity based on real-time insights obtained from customer data by supporting linkage with Salesforce’s generative artificial intelligence service ‘Einstein GPT’.

Slack also launched Slack Canvas, where team members can create, organize and share all the important information. While there are more ways to share ideas and collaboration tools among team members than ever before, it is increasingly difficult for teams to manage and share information and resources. This is because it is difficult to share data that exists on the Internet in the form of thousands of data or images and videos used by other tools or apps on a single collaboration platform used by companies. To work effectively, you need to leverage the tools you already have to share business-critical information with the people who need it.

A Slack canvas is a place in Slack where you create information and share that information with your team. It provides a place to share information of all kinds, enhancing real-time collaboration across channels. You can add anything you want, including text, files, apps, and rich media, and it’s searchable like a Slack channel, so it’s useful for information management. Teams can create a canvas for their work in progress and link it to channels or conversations to keep information central and consistent. In addition, Canvas can be effectively used for tasks such as task tracking, recording meeting minutes, sharing related links and resources, creating FAQs and channel agendas, and listing tasks in charge.

Slack Canvas supports all team members to acquire the same level of information and enable seamless collaboration by reflecting collective intelligence. For example, you can launch Canvas directly from Huddle, Slack’s voice chat feature, discuss work in progress and edit in real time. In addition, emoji features for commenting and reacting, as well as all revisions are included right on the canvas, so teams can collaborate seamlessly regardless of location and time. Slack Canvas will be available for all Slack customers in the coming months.
[email protected]

Source: ITWorld Korea by

*The article has been translated based on the content of ITWorld Korea by If there is any problem regarding the content, copyright, please leave a report below the article. We will try to process as quickly as possible to protect the rights of the author. Thank you very much!

*We just want readers to access information more quickly and easily with other multilingual content, instead of information only available in a certain language.

*We always respect the copyright of the content of the author and always include the original link of the source article.If the author disagrees, just leave the report below the article, the article will be edited or deleted at the request of the author. Thanks very much! Best regards!