Effective’digital communication’ learning materials in non-face-to-face work environments such as telecommuting and video conferencing, which quickly spread due to the novel coronavirus infection (Corona 19), have been released.
The National Civil Service Human Resources Development Institute announced on the 15th that it will provide an online learning book titled “Non-face-to-face era, digital communication with a different dimension,” which deals with effective communication methods through telephone, email, and messenger.
The data contained information on how public officials who work well in a distributed work environment should communicate, and what are the core communication competencies that public officials must have in this era.
He suggested that in order to more effectively work from home, it is necessary to divide the working space in the home, and to clearly set and observe the work intensive time and appropriate break time.
As a result of conducting an independent survey of 8598 public officials in July of last year, the National Human Resources Development Service said that 7 out of 10 responded that the importance of communication through digital media is increasing (69.2%). According to this survey, half of the people (49.7%) said they would like to work from home even after the coronavirus.
The difference between the positions of the organization and its members regarding telecommuting was also revealed. At the organizational level, they were passive (32.3%) in remote work due to management, supervision, and performance concerns, but respondents answered that there was no significant difference in work performance compared to office work (56.0%).
Reporter Jung Ji-hye [email protected]
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