Due to a misunderstanding, Magyar Posta started to spread extremely high VAT when customs clearance of items arriving from outside the European Union.
From the first of July, the import of penny packages ordered from outside the European Union (ie mainly from China) became more difficult: according to the new rules, consignments of less than 22 euros were exempt from VAT, ie Magyar Posta must already customs them.
Some sellers are trying to ease the situation by setting up European warehouses, but of course there are still plenty of smaller packages arriving the traditional way. The change, which came into effect a few days ago, is putting not only the Post Office system to the test, but also customers.
Telex was the first to write about the fact that some customers were charged VAT much higher than 27 percent, 47-200 percent, during the customs procedure. The news spread like wildfire in the Hungarian press, but Magyar Posta he later clarifiedthat there is no such thing.
The misunderstanding arose from the fact that, under the current rules, Posta calculates the VAT payable not on the basis of the value of the packages but on the basis of the total price of the product and the delivery fee. Thus, the magical 27 percent is coming out, but Magyar Posta announced that for the sake of clarity, the information text on online payment will be amended.
The company’s announcement also reveals that in the first days, 10,000 consignments were to be cleared through customs, which the completely new automated customs IT system is trying to cope with, with minor errors based on previous experience.
One of these was the misleading information concerning the calculation of VAT, but in some cases the customers were not notified by SMS or e-mail, so the customers could not pay the procedure fee. Posta uniformly charged the customers concerned the lowest customs clearance fee.
In the following, those who want to get rid of the customs procedure as quickly and cheaply as possible should remember the relevant part of the Post’s Communication:
“The fastest and cheapest way to clear customs is for the customer to provide their email address and telephone number when ordering, and these are sent to the Post Office along with the product details from the webshop. In this case, automatic customs clearance and notification (email or sms) If the customer does not have electronic contact with the customer or does not pay online, it can only be delivered by cash on delivery and at the same time with a higher customs clearance fee. the consignment. “
Source: PC World Online Hírek by pcworld.hu.
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