In a quiet move, Apple was officially extending the service program for AirPods Pro that had problems with sound. This replacement program was launched about a year ago in October 2020 and the units with this problem were manufactured before October of that same year.
The issues Apple mentions in this replacement program are related to exclusively with AirPods Pro, they are not related to AirPods or AirPods Max. Now the Cupertino firm extends this program automatically and without publishing any news about it.
In this case the failure of these AirPods Pro translates into:
- Clicks or static sounds that increase in noisy surroundings, while exercising, or during a call
- Active noise cancellation does not work as expected. For example, there is a loss of bass sounds or an increase in background sounds, such as noise from the street or from an airplane
So users who are affected by any of these problems they will have Apple coverage until October 2022. But also all those users who bought the AirPods Pro in 2020 before the repaired version came out in October 2020 can request the replacement until 2023.
Apple or an Apple Authorized Service Provider will repair affected AirPods Pro whether left, right, or both completely free of charge. Logically the charging case of the AirPods Pro is not affected and therefore will not be replaced. If you think you are one of those affected by this problem, do not hesitate to contact him Apple Technical Support to solve the problem.
Source: Actualidad iPhone by feedproxy.google.com.
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