Owners of Toyota vehicles can check by entering the chassis number whether a preventive service action is in force for a specific vehicle, and if necessary, schedule an inspection afterwards.
Toyota monitors the life cycle of each model globally, so if it is found that some of the components do not meet its strict standards, it takes appropriate measures by launching a Preventive Service Campaign. Preventive service campaigns are most often initiated for the satisfaction of customers with the product, and sometimes to eliminate certain risks to the safety and health of passengers.
Toyota’s Special Service Campaign is a program to inform owners about certain possible deviations of the technical characteristics of Toyota vehicles from those foreseen, which is why they are offered to bring the vehicle to the service for inspection or repair.
Vehicles covered by the Preventive Service Campaign are not broken. However, with minimal probability and under certain conditions, they may behave in a manner that may cause dissatisfaction or may endanger the health and safety of passengers.
If it is aware of a defect in its vehicles, Toyota wants to inform the owners in every possible way and invite them to bring their vehicles to the service for inspection and possible repair.
In addition, like all other vehicle manufacturers, Toyota is required to report any defects in the vehicle that it becomes aware of, making that information public. Safety and user satisfaction for Toyota are paramount!
Inspections and repairs of vehicles within the Preventive Service Campaign are completely free. Toyota’s Preventive Service Campaign only covers certain vehicles with the appropriate chassis number (VIN).
How can it be checked whether the vehicle is covered by a Preventive Service Campaign?
Toyota vehicle owners can check to see if their vehicle is covered by a Preventive Service Campaign by entering their vehicle’s chassis number (VIN) into a web browser. Toyota Serbia website.
If the vehicle is found to be the subject of a Preventive Service Campaign, owners are invited to contact an authorized Toyota dealer immediately and make an appointment to inspect the vehicle.
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