Buyers have been suffering due to the extra pressure on the train ticket selling app and website before Eid.
Acknowledging the issue, Railway Minister Nurul Islam Sujan said, “There are several times more hits than the number of tickets available online; So this is the problem. ” Bdnews24.com
Railways started selling tickets online on Wednesday morning as per the earlier announcement as all restrictions were relaxed from midnight on Wednesday (July 14) to 8 am on July 23 to celebrate Eid.
However, complaints have been coming through social media since morning that the app or website is not going to be accessed for tickets. Many people were able to access the app or the web by 10 am but did not get tickets.
A person named Rashed Reza wrote on the Facebook page of the Ministry of Railways that even after trying online from 8 am to 12 noon, he did not get a ticket.
Two passengers who wanted to go to Mymensingh and Sherpur have complained that they are not getting tickets online.
One of them, Sabbir Ali, said, “I have been trying online since morning, there are no tickets. An acquaintance telephoned TT to find out why. “Tickets are available, there’s no need to talk too much,” he said.
Sulaiman Chowdhury is worried about his ticket to Sherpur two days before the Eid holiday. He said, “No matter how much I tried on the app since morning, there were no tickets. The train is closed and the office is not open. So where did all the tickets go in two hours? ”
In this regard, Railway Minister Nurul Islam Sujan said on Wednesday afternoon, “Eid advance tickets are not more than 15 thousand per day because half of the seats will be left empty. There have been more than 3 million hits on the app and website to get these tickets. So the ticket seekers are talking about server problems. Rail ticket prices are low. Traffic jams and ticket prices are higher when going by bus so everyone is showing more interest for train tickets. The decision to sell train tickets or run a train had to be made very quickly. So many things were not prepared. Emphasis will be placed on those who are getting tickets to follow the hygiene rules. ”
The railways said in a press release on Tuesday night that tickets for intercity trains on July 15, 16, 17 and 18 will be issued in advance from 8 am on Wednesday.
From July 15 to 22 (excluding Eid on July 21), half (50 per cent) of the existing number of seats on intercity trains will be issued to ensure the social and physical distance of passengers.
As the lockdown has eased before Eid, the train journey will start on Thursday with 36 intercity and 19 mail and commuter trains.
The Cabinet Division on Tuesday issued a circular relaxing all restrictions from midnight on July 14 to 8 am on July 23 ahead of Eid-ul-Adha.
At this time, from July 15 to July 22, the passenger train will start running with half the seats vacant in accordance with the health rules, the Ministry of Railways said on Monday night.
Passenger trains were suspended on June 22 due to a rise in coronavirus infections. Then came the all-out lockdown on July 1, which lasted until midnight on July 14.
After the Eid holiday, the previous restrictions will be effective again from 8 am on July 23 to midnight on August 5, according to an official announcement.
According to the Ministry of Railways, out of 362 trains, 102 intercity trains and 260 local, commuter and freight trains run normally.
Source: দৈনিক আজাদী by dainikazadi.net.
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