OP outsources IT services – Elisa grabbed a 6-year deal


Elisa and OP Financial Group have entered into an agreement on workstation and support services, which covers the basic IT services used by OP, such as workstation and mobile device management and the user support service.

“One of OP Financial Group’s strategic priorities is related to the continuous development and improvement of employee experience. With the new agreement, we wanted to upgrade our workstation and user support services to meet today’s requirements and ensure the flexible development of new services according to changing needs and our agile operating model. The importance of automation in particular is growing as we continuously strive to improve the quality and productivity of our work, ”sums up OP Financial Group’s Chief Technology and Development Officer. Juho Malmberg in the bulletin.

Elisa was selected as OP Financial Group’s strategic partner through, among other things, extensive international research and development cooperation and responsibility.

“We meet OP Financial Group’s criteria now and in the future by investing significantly in digitalisation and the continuous development of automation in end-user services,” Elisa’s Vice President, Corporate Customers Timo Katajisto says in a press release.

The workstation and support services transition project has begun in August 2021, and all services will be in production use on schedule in the spring of 2022. The duration of the agreement is six years.

OP last competed for operating support and workstation services in 2016. At that time, a partner was chosen Fujitsu.


Source: Tivi by www.tivi.fi.

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