Rude and careless behavior towards colleagues can affect performance, health and corporate culture. Researchers will now develop a method to counteract rudeness in Swedish workplaces.
Do not greet each other when meeting. Take coffee breaks without asking some colleagues if they want to come along. Unpleasant tone, rolling eyes and condescending comments. There are some examples of rude behavior that can lead to stress, fatigue and ill health for people who are exposed, but who also have a tendency to become infected.
– It can become entrenched in the culture of a workplace and become part of everyday life. It’s spreading. And once conflicts have been going on for a while, they are difficult to break up, says researcher Kristoffer Holm at Malmö University to the site Healthy Working Life.
He has previously received his doctorate on rudeness in the workplace. A questionnaire study reported in the dissertation shows that sad behavior is not entirely uncommon. 73 percent of a random sample of participants in Swedish workplaces had experienced rudeness at their jobs on one or a couple of occasions during a year.
What climate is desirable in the workplace?
Kristoffer Holm will now move on with a new research project that aims to improve the social work environment. An American model for counteracting rudeness must be adapted to Swedish conditions and tested in various types of activities, including a large technology consulting company.
The method involves alternating regular workshops with your own work in groups to highlight the importance of courtesy, show good examples, discover pitfalls and take an inventory of the climate that is desirable in the workplace.
After the model has been tested, the idea is that it can be used freely in Swedish workplaces. The hope is that it will become a tool for preventing low-intensity negative behavior and avoiding it growing into more serious cases of abusive discrimination or bullying.
– In that way, you can prevent such things as stress-related ill health and PTSD. It is a way to overcome problems before they grow too big, says Kristoffer Holm to Sunt Arbetsliv.
The project is called “Development and application of an evidence-based method to improve the social work environment”, and is funded by Afa Försäkring. It is expected to be ready in 2024.
Source: Nyteknik – Senaste nytt by www.nyteknik.se.
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