My Cloud OS support is ending

If users have accessed their network storage Wes­tern Di­gi­tal and have been registered to use My Cloud, have already been notified by email that Western Digital security standards are ending support for previous generations of My Cloud OS, including My Cloud OS 3. Or they found out because they stopped “seeing” your personal folders on My Cloud devices.

It is still possible to access these folders, but only with the exact setting of the local address.
On April 15, 2022, support for previous generations of My Cloud OS, including My Cloud OS 3, will end. Older devices are not kom­pa­ti­bil­ní s kri­tic­ký­mi bez­peč­nost­ní­mi ak­tu­a­li­za­ce­mi, which are only available for devices compatible with My Cloud OS 5. After April 15, 2022, these devices will no longer receive remote access, security updates, or technical support. To protect your content, it is recommended that you back up your device immediately. za­ká­zat vzdá­le­ný pří­stup, disconnect it from the Internet and then protect it with a strong and unique password. See the recent information for more information ak­tu­a­li­za­cích služ­by My Cloud.
Western Digital will send its long-term customers a 20% discount coupon in recognition in January 2022, which they can use on vhod­né new facility.


Source: Aktuality – 2D a 3D CAD Design Software by www.cad.cz.

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