Microsoft Will Streamline the Repair Process of Its Devices

Having to bow to pressure from various individuals and organizations, Microsoft will take steps to facilitate the repair of devices due to its environmental and social benefits.

After pressure from shareholders and an environmental nonprofit, Microsoft agreed to review and facilitate independent repair of its devices. As you know, the Redmond giant produces various technological devices, including the Surface computer series and Xbox.

GristThe company has reached an agreement with As You Sow, a nonprofit investor advocacy group focused on environmental advocacy, according to . In June, As You Sow asked the Microsoft board to produce a report “on the environmental and social benefits of making company devices more easily repairable by consumers and independent repair shops.”

After the agreement, As You Sow will withdraw the decision and new steps will be taken by Microsoft. In this context, it is said that Microsoft, together with a third-party partner, will identify new ways to increase access to repair, including Surface devices and Xbox consoles, to make devices easier to repair. In addition, some parts and repair documents will be made available not only to authorized service providers but also to consumers.


iFixit, which produces repair manuals (and sells tool kits) for many devices, says it’s a “big deal” shared and put Grist’s story on its homepage. This deal was announced shortly after the launch of Microsoft’s latest Surface devices, including the Surface Laptop Studio and Surface Pro 8.

Xbox Series X and Series S game consoles are not devices designed to be opened by users. Instead they rely on special external drives sold by Seagate to add more storage. According to the news release, Microsoft will take action by the end of 2022.

Source: Technopat by

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