Infinidat today announced an expansion of a warranty program with the industry’s first Cyber ​​Storage Warranty on Primary Storage

Infinidata leading provider of enterprise storage solutions, today announced an expansion of its Service Level Agreement (SLA) program.

Infinidat provides the industry’s first cyber storage warranty for recovery on primary storage – the InfiniSafe Cyber ​​Storage Warranty.

This ensures that businesses and service providers recover their data almost instantly in the wake of a cyber attack by using a secured immutable snapshot data set with a guaranteed recovery time of one minute or less.

The company is also announcing a new performance guarantee across its InfiniBox platforms. The new guarantees join Infinidat’s existing 100% availability guarantee, which was announced in 2019.

“Centrally, Infinidat consistently delivers unmatched enterprise SLAs and a differentiated customer experience that sets us apart and exemplifies our unconventional approach,” said Phil Bullinger, CEO, Infinidat. “With the introduction of our InfiniSafe Cyber ​​​​Storage guarantee, our secure SLAs now span availability, performance and recovery operations to meet the most demanding data center requirements, demonstrating that our customers are always at the heart of it, we act as the market leader.”

Eric Burgener, Research Vice President, Infrastructure Systems Group, IDC, states: “Over the past decade, IT infrastructure vendors have added warranties to their storage platforms, which have definitely improved the ownership experience for enterprise storage, but they have always stayed away from the issues performance and recovery time. With their new cyber storage performance and recovery guarantees, Infinidat is leading the way in these areas in ways that create value for their enterprise customers.”

Cyber-resilient storage is among the most important and in-demand requirements of businesses today to ensure exceptional cybersecurity and combat cyber-attacks across the entire storage and data infrastructure. In recent research, IDC found that 87% of organizations hit by ransomware in the past year had to pay a ransom to recover their data. Infinidat helps organizations avoid having to pay the ransom but still recover their data, uncompromised and intact, through rapid cyber recovery. The company recently extended cyber resiliency to its InfiniBox and InfiniBox SSA II enterprise storage platforms with the InfiniSafe Reference Architecture, enabling Infinidat to deliver its immutable snapshot guarantee and recovery time for so-called immutable snapshots of one minute or less. InfiniSafe was introduced to InfiniGuard’s modern data protection and purpose-built backup platform in February this year.

The InfiniBox and InfiniBox SSA II platforms for enterprise primary storage deployments are not only the most cyber-resistant and most reliable storage solutions in the industry, but also the highest performing. Due to the powerful and consistent performance of the InfiniBox platforms, Infinidat adds a performance guarantee. This performance guarantee assures customers that Infinidat’s primary storage platforms will outperform their existing storage products in their production environments. Infinidat works closely with customers to identify their specific performance needs and analyze the requirements for each specific workload. When the workload performance requirements are defined, Infinidat will deliver service level agreements that are adapted to the specific performance requirement profile and analysis of these workloads.

The recently announced InfiniBox SSA II continues Infinidat’s delivery of the industry’s most efficient enterprise storage platforms. InfiniBox SSA II provides lower latency than any comparable enterprise storage platform in the industry, delivering an unprecedented 35 microsecond latency. This enables customers to achieve optimal application and workload performance as well as significant storage consolidation that increases efficiency and reduces overall costs.

From the earliest InfiniBox installations, Infinidat has earned an unprecedented reputation for product quality and reliability from a business community that has zero tolerance for downtime. Each system is designed for zero downtime during its life cycle and comes with a 100% availability guarantee.

All four Infinidat SLAs are available across all Infinidat consumption models: FLX (Infinidat’s storage-as-a-service offering), Elastic Pricing and Traditional Purchase. Feedback from customers and channel partners on this broader SLA program has been extremely positive.

“With Infinidat’s new InfiniSafe cyber storage guarantee, we don’t have to worry about whether we’ll be able to recover from a malware or ransomware attack. We know that Infinidat’s immutable snapshot technology will be there to help us bounce back without compromise,” said Cole Thompson, President & CEO of VDC. “Just as Infinidat delivered its 100% availability guarantee, we know Infinidat will do the same with its cyber recovery and performance guarantees. It is a new benchmark.”

“As part of our disaster preparedness, we are looking for solutions and safeguards that will help us minimize any potential impact of a cyber attack or any other type of disaster. Knowing that Infinidat guarantees fast cyber recovery based on its InfiniSafe immutable snapshot capability, as well as high performance, we were able to add this to our data center toolset, which we know our vendor will deliver,” said Laurent Ulrich, Chief IT Officer at Justice Court of Basel, Switzerland. “Here and now, according to the cloud strategy we’re currently shaping, this kind of guaranteed SLA can make all the difference and give us peace of mind with Infinidat’s strong commitment.”

“Today’s enterprise customers are looking for the best in their solution sets, especially in storage – where all their business data is stored,” said Kirk Sanella, Area Vice President of Sales West, Technologent. “Infinidat not only provides industry-acclaimed solutions that address the critical storage needs of our enterprise accounts, but their guaranteed SLA program shows our customers that Infinidat stands behind their rock-solid solutions. As a major solutions provider, it also offers us a very valuable sales tool for our customers and prospects.”

“In today’s market, enterprise customers understand the critical role their storage environments play in keeping their business data always available, efficient and secure,” said Ted Wiessing, COO, OneNeck IT Solutions. “We have used Infinidat on a number of our corporate accounts and the experience for our customers and for OneNeck has been excellent. With these new SLA guarantees, Infinidat is showing the industry that its award-winning platforms deliver the solutions our enterprise customers need and that Infinidat stands solidly behind their offering with strong SLA guarantees. Not only do our customers benefit from these guarantees, but from a channel partner perspective it gives us another strong message to deliver to our current customers and prospects.”

Source: IT-Kanalen by

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