Suara.com – Entering 2021, PT Indosat Tbk (ISAT) aka Indosat Ooredo affirms its commitment to be able to continue serving the digital needs of the Indonesian people.
The high demand for telecommunications services during the pandemic made management choose to stay focused on developing 4G networks to all corners of Indonesia, especially outside Java.
Vikram Sinha, Director & Chief Operating Officer of Indosat Ooredoo explained, the Covid-19 pandemic poses a number of challenges for Indonesia and other countries around the world.
“The need for digital and telecommunication services during the pandemic has increased, because many people have to work from home and school children from home. So this year we will continue the various initiatives that we have carried out before,” Vikram said in the PT Incidental Public Expose session. Indosat Tbk which was held online, Tuesday (12/1/2021).
He added that customers are the company’s main focus. So that this year Indosat will continue to invest in modernizing its main infrastructure and developing networks to improve the best experience for customers.
“We will continue to encourage services that are simple and transparent and present more service innovations. In the future, we will provide better services to our customers and support the Indonesian government to provide better infrastructure for the Indonesian Digital Economy,” he explained.
According to Vikram, Indosat Ooredoo’s vision is to become the leading digital telecommunications operator in Indonesia. So that the target that the company is pursuing remains the same, namely to improve the quality of life for customers through digital and to become the second strongest player in Indonesia by continuing to deliver sustainable growth.
In addition to improving telecommunication services by expanding the 4G network so that people can continue to work from home smoothly, Indosat also collaborates with UN Women, utilizing cellular technology as a safe and efficient medium to collect data and gain new insights about the impact of Covid-19 on women. and Indonesian girls.
The survey results are contained in a recent report entitled ‘Counting the Cost of COVID-19: Assessmenting the Impact on Gender and the Achievement of SDGs in Indonesia’ published by UN Women in collaboration with UNICEF, WFP, and UNDP at the end of last October.
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Regarding 5G, Vikram stated that Indosat understands that 5G technology is the future of telecommunications. However, he emphasized that the company will still focus on developing 4G throughout Indonesia.
“We support the government’s plan to implement 5G technology after 4G coverage has been evenly distributed and maximally utilized. In the last 6 quarters it can be seen that the investment we have made also includes the preparation of this 5G. Timing for us is very important because the ecosystem must be ready. Therefore we continue to work. and communicate with regulators regarding the roadmap so that the benefits of 5G can be felt throughout the ecosystem, “he explained.
Throughout the past nine months in 2020, Indosat has proven able to provide the best service for customers in the midst of a pandemic situation. This is reflected in the company’s financial data which managed to book revenues of Rp. 20.6 trillion, up 9.2% compared to the same period last year.
“Our turnaround strategy is still going according to plan and we have managed to maintain Indosat Ooredoo’s growth momentum with a solid performance for the first 9M of 2020”, added Vikram.
The highest increase in Indosat’s revenue came from cellular revenue by 12.9% to Rp 17 trillion year on year (YoY).
In addition, Indosat also posted an increase in Average Revenue per User (ARPU) to Rp 31,700 from Rp 27,800 in the third quarter of 2019. This is reflected in an increase in data usage by 55% YoY.
“The products we offered last year were simpler and in accordance with customer needs. This has proven to be effective in increasing the number of subscribers to 60.4 million subscribers by the end of September 2020, up 2.8% YoY,” said Vikram closing his explanation.
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