How the warranty works for Apple in Russia in 2022: no rumors, just facts

After Apple closed its online store in Russia, there were rumors that the device service was put on hold.

Many fear that now the repair of apple devices will take place in unauthorized basement, using non-original parts with the dirty hands of some self-taught master. No guarantee for work, high cost of work and other horrors.

We figured out what is happening with service centers now using the example of re:Store. This store still sells genuine Apple products and maintains and repairs these products to a high standard using genuine parts.

I’ll say more Apple continues to supervise all repairs, even in conditions of partial withdrawal from Russia. Read more about all this below.

Down with rumors:

Here’s how the warranty works for Apple in Russia in 2022


ASC re:Store in Schelkovsky shopping center, Moscow.

Authorized service centers are open. This is, in fact, the most important thing to know. Authorized service centers operate as before, service is also at a high level, repairs are carried out, including paid and urgent ones.

Apple products have a 2 year warranty. Warranties for Apple products are governed by the CACA (Consumer Protection Act). Nothing has changed in it, so you can count on warranty service for 2 years from the date of purchase of the device in re:Store. The main thing is not to lose the purchase receipt.

Apple oversees all repairs. Authorized Service Centers are fully supported by Apple. This applies to the supply of original parts, procedures during repairs, work with information systems. In addition, any appeal to the ASC is recorded in the Apple information system.

Accordingly, all diagnostic and repair tools are used only certified by Apple itself. No left, hacked, downloaded applications from the Internet.

Device replacement programs operate in Russia. In 2022, all replacement programs operate in Russia without restrictions. That is, if you have, for example, a MacBook Pro 15″ that fits under battery recall programyou can take it to an authorized service center without any problems.

A complete list of current and active device replacement programs is available at Apple official page.

Urgent, paid and non-warranty repairs are possible in the ASC. The ASC also carries out urgent, paid and non-warranty repairs of Apple equipment using also original spare parts if necessary.

True, urgent repairs are possible only if the necessary parts are available at the ASC, which you need to clarify in advance simply by calling the help desk.

Additional charges may apply for Express Service.

What is the result. Why is it better to contact re:Store Authorized Service Centers


Another re:Store ASC in the flagship store on Tverskaya, Moscow.

It is important to note that the vast majority of repairs are now carried out in standard terms. There are delays for some types of repairs due to the delay in the delivery of parts by the manufacturer. But it’s better to wait a bit than to get a refurbished iPhone with a Chinese yellow screen.from the basement“, isn’t it fair?

The main differences between an authorized service center and other Apple repair shops:

🔘 original parts
🔘 certified employees
🔘 Compliance with all procedures provided by the manufacturer
🔘 One-stop repair warranty from the manufacturer

Addresses of authorized service centers can be found here. You can track the repair status of your device directly online, by this link.

Take care of your devices, and if something happened to them, contact the branded service centers. It’s more reliable, faster and more convenient than giving your iPhone into the wrong hands and being afraid for the safety of your data or the quality of the services provided.


Source: iPhones.ru — Новости высоких технологий, обзоры смартфонов, презентации Apple by www.iphones.ru.

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