The 400 Otokar buses bought in 2018 by the Capital City Hall registered over 8,000 malfunctions since the entry into circulation.
From 2018 until now, for the 400 Otokar brand buses, cumulatively, a total of 8,112 complaints were registered for remediation within the warranty period. The remedies were fully resolved by Service Otokar, which bore the costs.
The registered notifications were mainly for systems and installations (electrical installation, air conditioning installation, auxiliary heating, particulate filter / exhaust regeneration system, door opening / closing settings).
Otokar buses (2018) registered over 8,000 failures
For both types of buses, repairs were made at the expense of the manufacturer.
Regarding the 130 Mercedes Citaro hybrid buses, which came into operation in stages, starting with July 2020, 233 warranty failures were registered. And in their case, the repairs were carried out by the supplier company, Mercedes Benz Trucks & Buses Romania SRL, with its own staff, a company that also incurred the related repair costs.
The reported and remedied cases refer to several types of faults: passenger info system, validation system, specific engine and body problems (eg oil leaks, weak collars, lock caps, etc.), door opening / closing adjustments.
“We emphasize the fact that both the Otokar and the Mercedes-Benz Citaro Hybrid buses are safe in operation and meet all European and international standards”, it is also shown in the answer sent by the Capital City Hall.
Otokar buses have had problems since they were first taken on the route, in November 2018. The heavier drivers from the Bucharest Transport Company did not fit in the seats of the new buses. “An attempt was made to move the seat further back, but it is no longer visible in the mirrors,” several STB sources said at the time.
In addition to the problem with the seat adjustment, the buses did not have taillights in the back, the top. These existed only below, the visibility being lower. All these buses did not have that retarder lever at the wheel, the drivers who received them in 2018 complained.
Source: Promotor by www.promotor.ro.
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