Google Pixel 3 “dies” by itself and no one knows why

Google Pixel 3 smartphone owners are complaining about the mysterious “dying” of these devices.

For several months now, complaints have been accumulating on Internet forums, where owners of Google Pixel 3 and Google Pixel 3 XL smartphones have been complaining that their devices are “dying” overnight. The devices in question restart from nothing and the Android operating system no longer starts on them, but instead enters the “Emergency Download Mode”, also known as the – EDL mode. Paradoxically, Google support staff ask device owners to send them messages generated by the device’s operating system. Unfortunately, owners are unable to meet this requirement because their smartphones can no longer boot into the operating system.

Connecting Pixel 3 and 3 XL devices to the computer also doesn’t help and they just identify themselves as “QUSB_BULK_CID” + display the serial number. A computer program QPST (Qualcomm Product Support Tool) communicating with a smartphone in EDL mode would theoretically be able to restore the OS in the device, but it would require a NAND backup, which is not officially available. Instead, Google offers several versions of the system for these smartphones, but paradoxically none that could be “flashed” with QPST. The cause of the “death” of these devices is not yet known, although the error is similar to that suffered by some smartphones from the former manufacturer LG. At that time, for example, the LG Nexus 5 also suffered from this defect.

Suspicions fall on poor quality printed circuit boards between the smartphone board and the processor. Pixel 3 and Pixel 3 XL were manufactured for Google by Foxconn, which produces, for example, iPhones for the technology giant Apple.

Source: Engadget, ArsTechnica,

Source: Technológie by

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