After a six-hour outage on Monday, Facebook’s products were again temporarily unavailable to users around the world on Friday. This time, the problem lasted about two hours and affected, in addition to the main platform, Instagram, the Messenger communication application and the Workplace service. Facebook again identified the wrong configuration change as the cause, but did not immediately provide details.
“We apologize if you haven’t had access to our products in the last two hours. We know how much you rely on us to communicate with each other. We’ve fixed the problem, thank you again for your patience with us this week.” the company posted on twitter around 23.00 CEST.
According to information on DownDetector.com, through which people report problems with websites or applications, the failure of several Facebook services began around 9 p.m. Some users did not load the list of selected posts on the instagram, others failed to send messages in the Messenger application, the Reuters agency wrote.
It was Facebook’s second global outage this week. Monday lasted around six hours and was the largest ever monitored by the DownDetector monitoring initiative. In total, over 3.5 billion people regularly use the affected platforms. Their operator subsequently reported that the problem stemmed from routine network maintenance, during which engineers issued a command that inadvertently disconnected all network connections and “de facto disconnected Facebook data centers around the world.”
Once again, the company cited an error in adjusting the settings of its technical infrastructure, and according to it, the new outage was not related to Monday. “Everything should be back to normal now,” Facebook said on Friday night.
Source: Tyden.cz by www.tyden.cz.
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