Etisalat customer service number

Etisalat customer service number

The Emirates Etisalat customer service number is the number you call in case of complaints or inquiries.

Etisalat customer service number

  • In this article, we will talk about the Emirates Etisalat customer service number, as well as the services and features that Etisalat provides to its subscribers.
  • Customer service is one of the most important parts of supporting any organization that wants to succeed and provide quality and care to its customers.
  • Customer service is the entity that receives complaints and refers them to the relevant departments for resolution, or receives inquiries from customers and responds to them.
  • Etisalat customer service is one of the best in terms of availability 24/7.
  • When a group of the best customer service staff with highly professional training is appointed, so that the customer service employee is qualified to answer all Etisalat customers’ questions quickly and in detail.
  • In terms of solving customer problems and responding to their inquiries with the necessary speed.
  • Etisalat Emirates has divided the customer service contact numbers into customer service numbers for individuals and customer service numbers for companies.
  • These numbers were also divided into customer service numbers for calling from within the United Arab Emirates, which are free numbers to facilitate customers, whether they are individuals or companies.
  • Customer service can also be contacted through the Etisalat Emirates website or through a dedicated email address, and then our valued customers will respond as quickly as possible.
  • Emirates Etisalat Customer Service Number For people calling from within the UAE: Call 101, which is a toll-free number.
  • Emirates Etisalat customer service number for people calling from outside the UAE, call 009718002300.
  • Emirates Etisalat Customer Service Number For companies calling from within the United Arab Emirates, call 8005800, which is a toll-free number.
  • Emirates Etisalat customer service number for companies calling outside the UAE: 009718005800.
  • The complaint or request can also be sent to the e-mail: (email protected).
  • Or you can write to us through the Etisalat Emirates website on the following link by clicking here.

Fly Emirates

  • Emirates Telecommunications Corporation was established in 1976.
  • Since its establishment in 1976 in the United Arab Emirates, “Emirates Telecom” has assumed the role of the first provider of communication and data transfer services.
  • Etisalat Emirates launched the first mobile network in the Middle East in 1982.
  • Emirates bought 60% of the Etisalat company of the same name in 1983.
  • In 1989, Etisalat Emirates established the first college in the Middle East specializing in the field of communications to graduate educated employees to work in the company.
  • In 1994, Etisalat Emirates launched the first GSM network in the Middle East.
  • In 1995, the company started operating data and internet exchange services as the first company to do so in the United Arab Emirates and the Middle East.
  • In the same year, the company established and opened the first factory to produce SIM cards and activate cards for mobile phone lines, which is the first factory in the Arab world.
  • In 2000, the number of subscribers to Etisalat Emirates services exceeded one million users.
  • The company continues its leadership in the field of communications by launching the first 3G networks in the Middle East in 2003.
  • In 2004, Emirates Telecommunications Company set out internationally to enter the Sudanese and Saudi markets.
  • Emirates Telecom entered India in 2008.
  • Etisalat Emirates has greatly expanded its activities in everything related to communications, data transmission and Internet services, whether for individuals, businessmen or institutions.
  • Etisalat’s operations have also expanded outside the United Arab Emirates, as it has established a branch in the Arab Republic of Egypt to become one of the main providers of mobile phone and Internet services and has acquired a large share of this market.
  • Emirates Etisalat has also established and developed the modern infrastructure necessary for the success of its mission in the field of communications.
  • It has also proven itself in the face of competition from leading international companies such as the telecom and data transmission services operator.

Site support and assistance

  • Since the spread of the Corona virus and the existence of a curfew and a ban on assembly, companies and individuals have tended to provide and receive services electronically to avoid crowding and direct contact between people that may lead to infection.
  • For support and assistance on the Etisalat Emirates website, please click on the following link here.
  • Etisalat website provides support and assistance services in an effective manner and is divided into several sections: mobile support section, home support section, hardware support section.

1- Mobile Phone Support Section

  • For mobile support, please use the following link by clicking here.

Postpaid packages

  • Voice and video call packages over the Internet, on the occasion of the conditions of the Corona epidemic, Emirates Airlines allowed the use of free internet call applications during the months of April and May 2023.
  • Billing will be as per the monthly package starting 1st June 2023.

New vacation packages

  • With a one-year contract between the user and Etisalat Emirates, the user can make unlimited local and international calls to any of the countries of his choice.
  • Countries covered by unlimited calls in these packages are more than 100 countries, including:
  • India – Egypt – Philippines – Pakistan – Kingdom of Saudi Arabia – Hashemite Kingdom of Jordan – United Kingdom – United States – Lebanon – Syria – Colombia – Sultanate of Oman – Sudan – Sri Lanka – Iran – Yemen – Qatar – Canada – South Africa – France.
  • Palestine – Kuwait – Turkey – Bahrain – Germany – Morocco – Australia – China – Iraq – Italy – Bangladesh – Spain – South Korea – Netherlands – Thailand – Ireland – Malaysia – Singapore – Switzerland – Greece – Sweden – Brazil.
  • Subscribers to these packages also get other free benefits.

vacation packages

  • One of the best mobile packages that gives the subscriber the freedom to use minutes or the Internet.
  • These packages contain free hours of Wi-Fi use at over 350 Wi-Fi locations.
  • The subscriber also enjoys many other services and features for free.


  • New Control Lines are one type of line that allows the subscriber to have complete control over their usage as well as their billing.
  • The customer receives his monthly bill with a fixed amount.
  • If the customer wants more than using minutes and internet, he has to charge for it.
  • Among the advantages of the new Control lines is the allocation of a large balance of minutes to one number chosen by the subscriber.
  • Non-stop Internet, calls are counted by the second, not by the minute.
  • Low rates for local and international minutes.
  • In addition to the free features that the subscriber gets.

New postpaid packages

  • New payment packages keep the subscriber in constant contact.
  • This package offers the subscriber fifty flexible minutes for calls and one hundred megabytes of internet per day for fifty dirhams per month (VAT is not included).
  • You can choose from seven additional benefits offered by these packages that suit you.
  • Call duration is calculated in seconds, not minutes.

2- Home Support Section

eLife packages

  • Home internet packages suitable for all subscribers.
  • You can register for the appropriate package for your use online or by contacting Customer Service.
  • Coordination will be made with the subscriber to send technical support officials for free installation.

Internet at home

  • Many packages, many services, and many free features when subscribing to one of the home internet packages.

Fixed line services

  • For AED 150 as a fixed monthly contract, Ultimate Package subscribers can make unlimited international calls to more than 100 countries around the world.
  • The subscriber chooses the country he wants to call without a minute limit.

3- Hardware Support Section

  • You can enjoy support services for mobile phones and tablets through the following link by clicking here.
  • You can select the make and model of your device to receive technical support for your device.

This is how this article introduced the UAE Etisalat customer service number with an overview of the history of Etisalat Etisalat.

Source: موجز مصر by

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