Ehpad: a platform launched “soon” to facilitate the monitoring of abuse


As abuse cases shake nursing homes, an online abuse monitoring platform will be launched “shortly” pour “free the floor“, just one year after the revelation of the Orpéa scandal.

OrpheaDomusVi, etc. Several establishments are subject to complaints of abuse, violence or endangering the life of others. To better collect these reports and facilitate the follow-up of (many) complaints, an official platform will be launched “shortly“. “The objective is to free speech, to make reports simpler and to ensure that they are taken into consideration”declared to the press the Minister of Solidarity Jean-Christophe Combe a year after the publication of the book-investigation The Gravediggers which revealed the Orpéa scandal.

Currently in the test phase, the portal contains data that will be kept by the Regional Health Agencies (ARS). They will thus be able to launch inspections themselves. For the time being, victims or their relatives can report acts of abuse via the 3977 telephone line, managed by local associations.

Since July 2022, 1,400 establishments considered “most at risk“were subject to state control, either establishments belonging to the Orpea group or having been the subject of reports. Among them, 700 were subjected to more in-depth checks.”This gave rise to 1,794 recommendations, prescriptions, instructions and 11 referrals to the Public Prosecutor for criminal matters”, detailed the minister, either cases of abuse or violence, or endangering the lives of people, non-compliance with the regulations. The state plans to control the 7,500 nursing homes in France by 2024.

Emergency measures for nursing homes

In front of the shortage of staff in establishments, an emergency plan will be announced at the beginning of February, in particular to allow rapid qualifications of people without qualifications. Of the “States General of Abuse“will also be launched next month to fight against the abuse of vulnerable adults, i.e. the elderly but also those with disabilities or poverty.They will give the floor to all the representative bodies of the persons concerned and professionals and to the associative stakeholders and will take place until the summer of 2023.“, says the site of the ministry.

According to a survey by the Research Center for the Study and Observation of Living Conditions (CREDOC) on the perception of abuse by the French, 70% of them are now worried about themselves or their loved ones and 4 out of 10 French people say they fear being personally affected one day by abuse.

Sources :

  • AFP
  • Publication of the results of a CREDOC survey on the perception of mistreatment by the French, Ministry of Solidarity, Autonomy and People with Disabilities, January 23, 2023

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