Defective AirPods Pro can now be replaced within three years instead of two

Apple has expanded its AirPods Pro Repair and Replacement Program, which allows owners of headphones to repair or replace, free of charge, devices that have noise canceling or other defects. According to an update on Apple’s support page, the program is now rolling out to AirPods Pro for three years from the date of sale, up from two years earlier.

Image: Chris Welch / The Verge

Apple’s Wireless Headphone Repair and Replacement Program launched in October 2020, one year after the AirPods Pro began shipping in October 2019. This means that Apple introduced the mentioned program during the period when the warranty period for the headphones released in 2019 expired. Now, headphones purchased in 2019 can be repaired or replaced in case of a number of problems before October 2022.

Defects covered by this program include clicks and crackles, which may increase in noisy environments, during exercise, or when talking on the phone. In addition, Apple is ready to replace headphones if there are problems with active noise canceling, which are expressed in the loss of low frequencies or increased background noise.

Thus, the first AirPods Pro buyers have one more year to fix the mentioned problems for free, which may appear during the operation of the headphones. This can be done through Apple Support or an Authorized Service Provider.

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Source: 3DNews – все новости сайта by

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