Danske Bank cancels 90,000 customers’ debts

As a result of “a number of systemic errors” in the bank’s debt recovery, Danske Bank has chosen to reduce the debt of 90,000 debt collection customers to zero kroner, informs the bank Wednesday.

In an announcement to the stock exchange, Danske Bank writes that since 2019 it has continuously identified ‘further issues in relation to our debt collection systems.’

Therefore, the bank does not find it sustainable for either customers or the bank to recover the debt from the 90,000.

“Approximately 155,000 customer cases have previously been closed, which means that a total of approximately 245,000 debt collection customers will now be informed that their debt will be reduced to zero kroner and that the accounts that have been transferred to debt collection will be closed,” writes the bank.

According to Danske Bank, Wednesday’s announcement will mean increased write-downs of DKK 650 million.


Source: Politiken.dk – Forsiden by politiken.dk.

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