The Consumers’ Association finds that Bunq’s way of working makes the online bank attractive to criminals. The Consumers’ Association calls on Bunq to do more to protect consumers against fraud.
Most banks in the Netherlands use the IBAN name check. This means that if a consumer transfers money to a specific person or company, but the account number does not belong to that name, he will receive a warning. But Bunq does not use this system.
The multitude of IBAN numbers that customers receive probably also makes the bank attractive to scammers. Every customer receives 25 as standard.
Bunq says it does take the fight against fraud seriously and will block accounts when it suspects scams. Molenaar: ‘That’s great, but it is filling the well when the calf has already drowned. We believe that Bunq should do more to prevent scams. Like entering a name-number check. ‘
Source: Nieuws – Emerce by www.emerce.nl.
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