CDEK recommerce – used electronics for those who can’t count money

Hello.

The CDEK business lives and develops, the company is multiplying projects designed for those who do not know how to count and are ready to take risks for the sake of “profit”. Nothing spurs people on like profit, and the potential audience of the new CDEK project is people who are not only looking for a good price, but also do not know how to use the search or navigate the offers on the market. Let’s take a look together at what the CDEK recommerce project is and why it is so “profitable”.

Let’s start with the fact that CDEK buys refurbished electronics outside of Russia, delivers them as private parcels under your passport. And this is the first problem of such a project, you do not see the device that you buy. You don’t have a description of it, you don’t know what its flaws are, what you might encounter. Only formal characteristics and division into three types of quality:

  • Like new. The maximum good safety, no external scratches, abrasions and so on.
  • Excellent. Good condition and, as CDEK writes, “the screen is in perfect condition, durability is above average, and the likelihood of technical problems is not great.”
  • Good – “the presence of several visible scratches and dents on the case, which nevertheless do not affect its performance. There may be light scratches on the screen that are not noticeable when the screen is on. Product durability indicators are in the average range of quality.”

In general, it follows from the description that only the first two options are of interest, the third is too risky, and why buy a pig in a poke. CDEK, for obvious reasons, does not give any guarantee, they promise only within seven days to return the full cost of the product if it does not fit for some reason. But knowing CDEK and how the company is used to doing business, I was wary when I saw the following phrase: “CDEK recommerce specialists will not send the product back to the store, but will simply refund the customer for its cost. If the client still wants to keep it for himself, then repairs can be carried out in one of the proposed service centers. These issues will be resolved on an individual basis.” Yes, this is written in the CDEK press release, that is, even on the shore it is assumed that there will be some problems and they will be solved on an “individual basis”. And, frankly, it annoys me when it says that the goods can be immediately sent for repair, which means that there is no check on the other side and the purchase of a pig in a poke happens immediately for everyone – both for CDEK and for the buyer. Here all the problems in the usual way are shifted to the buyer of the goods.

Another excerpt from the press release: “Experts in the field of restoration of equipment check the goods for more than 40 parameters, if necessary, make minor repairs: they change batteries, cameras, glasses, so that the device is as indistinguishable from a new one as possible. The main advantage of such electronics is the price. The client purchases a product with the appearance and functionality of new equipment, but with savings of up to 70%.”

I translate into Russian, CDEK buys used electronics on the secondary market, which cannot be sold on the spot, since buyers do not need it and do not give a decent amount for it. Then they throw 25-30 percent of their margin on this electronics and sell it to a gullible buyer in Russia. Delivery time – from 21 days and above. That is, you not only buy a pig in a poke, but you still need to wait for it. An ideal scheme for CDEK, not a very clear scheme for the buyer. The cheapness of goods is a relative concept, because everyone here counts their money, and companies will never sell a product for less than the price that they can actually extract from such a product.

Let’s quote a press release that beckons us with its “benefit”: “So, on the CDEK recommerce platform, you can buy Apple Watch Series 7 for 18.5 thousand rubles, while on the Russian marketplace their price starts from 25 thousand rubles. The restored Apple iPhone 12 Pro Max 512GB costs 52.5 thousand rubles, in Russia a similar model will cost 69 thousand rubles and more. Samsung Galaxy Z Fold3 5G, 512GB on the Recommerce Market costs 71 thousand rubles, in Russia – 100 thousand rubles and more”.

I went to Yandex.Market, where there are also used devices. Found that the price of Fold3 in the same amount of memory is 71 thousand rubles.

No expectations, full description of the shortcomings. You can buy here and now. What is the beauty of CDEK recommerce? Unclear. Some kind of divorce for those who do not make efforts and are not looking for anything, while everything looks like this.

Well, let’s go to Avito, the site sells both used and new devices – there are also photos here, you can order delivery from Avito, which will give you additional security guarantees. Prices are pleasantly surprising, you can find new devices. Moreover, the prices for used in such a volume of memory start from 50 thousand rubles! And in exactly the same way, you do not receive any guarantee, you buy at your own peril and risk, only you can do it instantly and more profitably.

Okay, let’s look at the prices of the iPhone 12 Pro, this is how it is sold in CDEK.

We climb onto the same “Avito” and get all the variety of choices at other prices.

If CDEK had some additional conditions, for example, a guarantee for six months or a year, there would be no questions about such a cost, but the company washes its hands at the time of sale, you do not get any support at all. And what will happen to your device, what it is – all this is an open question. Given that CDEK does not have a support service as such that can quickly and efficiently resolve issues (the example of CDEK Shopping proved this well), you risk losing a lot of time and nerves. Moreover, it is not very clear why to do this if you have to wait for your goods. The prices are inadequate, they are higher than what they ask for used on the Russian secondary market. Or equal to prices from companies selling such used phones centrally within the country.

As for me, this whole story is designed to deceive those who do not know how to compare prices, for some reason decided to trust CDEK, although there is not and cannot be a single objective reason to buy electronics there, and the company’s previous experience only repels them . And this is not only a repeated loss of personal data of buyers (CDEK apparently does not have information protection as such), but also problems with prices, delivery on time. Right there in recommerce, you don’t know what exactly you are buying and in what quality, you are not even given photos of the device or the opportunity to get acquainted with it. You have to be a very brave person to spend your money in such a service. Or very narrow-minded, then choose for yourself what is closer to you.


Source: Mobile-review.com — Все о мобильной технике и технологиях by mobile-review.com.

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