Calls to SNS 24 have tripled in the last three weeks


The number of calls to the SNS 24 line has tripled in the last three weeks. According to advanced data to Renaissance According to the Shared Services of the Ministry of Health (SPMS), the average number of daily calls to the telephone line rose from 16,800 in the week between 25 and 29 April to 52,100 between 9 and 13 May.

To face this increase in demand, those responsible for the SNS 24 line decided to reinforce the scales that will be in force while the situation is justified.

Despite the increase in demand, the SPMS guarantee that they have no record of complaints from users with difficulties in accessing telephone services.

The number of calls to SNS 24 is in line with the increase in Covid-19 cases recorded since the Government approved the end of mandatory masks in closed spaces, on April 22.

In the last week, Portugal became the world leader in incidence in the last week, among countries with more than one million inhabitants.

The Directorate-General for Health (DGS) announced this Friday that more than 26,000 new cases were confirmed the previous day, a new maximum since February, with 29 fatalities from the pandemic, the highest number of deaths since 29. of March this year.

However, BA.5, the most recent strain of the omicron variant of the SARS-CoV-2 coronavirus, which appears to be more contagious, but does not prove to be more serious, should already be dominant in Portugal, estimates the Instituto Nacional de Saúde Doutor Ricardo Jorge (INSA).

In statements to Renaissancethe director-general of Health, Graça Freitas, said this Friday that “there is no need to be ashamed of wearing a mask”, although it is no longer mandatory on most occasions.

Graça Freitas says she wears a mask in closed places where other people are and argues that this should be a practice to be adopted, after assessing the risk of contagion. Therefore, taking into account the mass events that are foreseen for the coming times, he strongly recommends the use of the mask.

Elderly people over 80 and those living in nursing homes will start receiving the fourth dose of the Covid-19 vaccine from Monday, the Directorate-General for Health (DGS) announced on Thursday.


Source: Renascença – Noticias by rr.sapo.pt.

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