Bol.com has recently stopped showing the star rating of Trustpilot on its webpage. The rating would be unreliable, according to the retailer.
Non-customers often also leave reviews on the Danish review platform, including about Zwarte Piet. Everyone – customer or not – can also leave reviews on the Danish review platform several times in succession.
The Danish company opposes it AD that bol.com paints a totally incorrect picture of the quality and working method. Bol can report irrelevant reviews, but fails to do so.
Of the 2.2 million reviews deleted in 2020, 70 percent were deleted via the intelligent software and 30 percent manually, says Trustpilot.
Source: Nieuws – Emerce by www.emerce.nl.
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