Bitkom on the update obligation – com! professional


The Bundestag has committed providers of digital products to regular updates from 2022. This is what Bitkom says about it.

The Bundestag has given consumers the right to receive updates. Bitkom Managing Director Dr. Bernhard Rohleder:

“The Bundestag has significantly strengthened the rights of consumers in the digital world. For example, providers of digital products and manufacturers of smartphones, tablets and smartwatches will be obliged to update regularly from 2022. The Bundestag’s decision to introduce an update obligation is due in the right direction. In particular, it helps to harmonize the obligations of companies and the rights of consumers across the EU. Users rightly expect that their products and applications are safe The major changeover efforts also trigger uncertainties. For example, it remains unclear how long the smart devices or apps, e-books and streaming offers will have to be updated in the future. Lifelong update obligations, for example, are unrealistic and would make devices and products significantly more expensive, which is not in the interests of consumers can be a smoker. It is now the task of the providers to offer update periods that continue to be accompanied by stable prices and to communicate these transparently. ”


Source: com! professional by www.com-magazin.de.

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