[Avis d’expert] What if the digital transformation didn’t really begin until 2021

The pandemic has presented a fait accompli to companies that have not yet embarked on their digital transformation, forcing them to quickly review their IT infrastructure. On this occasion, many companies have completely rethought their technological choices, often opting for infrastructures that exceed their needs and costly solutions.

In the long term, these choices could prove difficult to maintain, especially in 2021, when companies will have to refocus on the medium term, rebalance their decisions and opt for solutions that meet their needs while remaining agile. . Trend predictions for this new year can be particularly useful in helping them build their IT strategy and respond to these specific challenges.

Last line of defense against ransomware

The pandemic has brought out the best but also the worst in some people, such as hackers who have taken advantage, without scruples, of the spread of teleworking to target the most vulnerable users. In 2021, devastating ransomware attacks are expected to continue, pushing companies to use backup technologies and services as the last line of defense.

With extended downtime being almost as costly as paying a ransom, the speed at which systems can be restored is becoming an increasingly important consideration. Businesses stand to gain from adopting backup solutions that ensure disaster recovery in minutes or hours rather than days.

Flexible consumption models

In a context marked by so much uncertainty, it is unlikely that companies will be loosening their purse strings anytime soon. In 2021, many will be watching their spending more closely and working to reduce their overall costs. One of the best ways to do this is to opt for flexible consumption models for their IT infrastructure.

To keep their budgets balanced, companies will need to learn to manage costs over time without a long-term contract, and avoid large and risky investments in infrastructure.

Less tolerance for downtime

In their rush to digitize, businesses may not have realized the complexity they introduced into their systems, which resulted in potentially costly periods of downtime. This problem has become increasingly unacceptable, as extended downtime is just as damaging to reputations as it is to bottom line.

In 2021, we can expect a strong intolerance of customers, partners and employees towards downtime and safety issues.

2021 will be the year of applications

For several years, containers have been part of IT predictions, whether it is their generalization or the increase in their workloads. Gradually, granular container solutions are gaining in importance as application centrality becomes essential.

Everything revolves more and more around the business application, with several major challenges to overcome; consistent and reliable daily operation, data encryption, backup of the entire application and not just data, and the ability to freely move the application from one environment to another, from one data center to another or from one cloud to another depending on changing needs. Whether it is a proprietary or self-service application is the center of attention.

Stand out on environmental, social and governance (ESG) commitments

Companies should expect to come under greater pressure in the near future to formally commit to meeting their targets for decarbonising their activities. Indeed, 2021 will be the year when it is not only unacceptable to have a heavy carbon footprint, but companies will also be judged on how they reduce their environmental impact.

To do this, they will have to put an end to costly and carbon-heavy renewals of their technological equipment, and turn to smarter software solutions, capable of evolving as needed, without unnecessarily impacting the environment as “discard and replace” type updates.

Speed, a must have

In 2021, the reinstatement of localized containments to regulate the epidemic could almost immediately affect the deliveries of goods and services. Successful businesses will be those that can adapt quickly and effectively to the changing environment without affecting the customer experience. Consumers’ patience with slow technology is at an all-time low, and all demand instant access and service. This attitude also applies to the professional sphere: the demarcation between the way in which B to C and B to B companies provide goods and services has blurred, with speed remaining the most essential criterion. Businesses need to question how existing infrastructure is holding them back, and whether they can afford to lose customers because of slow service.

The exceptional circumstances of 2020 revealed the unpreparedness and disorganization of many companies, catching executives by surprise in terms of equipment and technological resources. 2021 will be the occasion for a first assessment following the implementation of new solutions, with a supreme objective: to remain agile and adapt to changing environments, in the general uncertainty of the post-Covid period.

Hugues Heuzé, Country Manager France, Pure Storage

Expert opinions are published under the full responsibility of their authors and do not commit the editorial staff of L’Usine Nouvelle.

Source: UsineNouvelle – Actualités A la une by www.usinenouvelle.com.

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