The question of whether artificial intelligence and the effects of its use on the world has a positive or negative impact divides society. A YouGov study shows that this topic has far more negative connotations in the USA and Europe than in Asia.
In their attitudes towards the consequences of the use of artificial intelligence and automation, the world is divided into two camps of roughly the same size. One half expects negative effects, while the other half is more optimistic about this future. This is one of the most important results of the International Technology Report 2021, which the opinion research institute YouGov has now published.
However, the study, for which YouGov interviewed a total of around 19,000 people in 17 countries, also shows clear differences between the regions of the world. While people’s attitudes towards AI are similar in Europe and the US, they are much more positive in Asia.
Globally, the proportion of respondents for whom AI tends to trigger negative emotions is almost exactly the same as those with positive emotions at 48 to 46 percent. At 28 percent, the camp of those in whom negative emotions are very pronounced is slightly larger than that of strong AI supporters at 23 percent. Four out of ten respondents worldwide fear that AI could fall into the wrong hands.
AI skepticism is not a question of age
Negative attitudes are most prevalent in Western countries, dominating in six of the nine Western countries surveyed. Depending on the country, people aged 18 or over were interviewed. But that didn’t matter, the degree of skepticism towards AI does not seem to be a question of age.
However, it is a question of the region: 48 percent of those surveyed in China attributed only positive effects to the further spread of AI and 6 percent only negative effects, while in Germany only 14 percent of those surveyed saw the consequences of increased AI use as clearly positive see, for 32 percent the negative consequences clearly dominate.
More automation is desired in online trading
When asked about individual sectors of the economy in which consumers would like more AI use and fewer human decision-making processes, they only preferred AI to humans in four out of 14 areas. This includes online trading, here 70 percent are in favor of more AI, 30 percent prefer more human touch. Other sectors of the economy in which the desire for more AI dominates are home automation, manufacturing and the transport sector.
The rejection of more artificial intelligence, on the other hand, is particularly pronounced in the education and medical sectors. In elementary school, only 12 percent of those surveyed strictly demand more robots, while 65 percent are strictly against it.
Brits are the most skeptical
When it comes to who to trust most when launching beneficial AI products, preferences are just as clear. Large tech companies lead the trust ranking with 32 percent, smaller companies enjoy less trust. And when it comes to AI, the majority trust their own government more than foreign governments.
Interesting here too: Trust in the ability of large tech corporations and their own governments to produce useful AI applications is significantly higher in Asian countries such as China, Indonesia, India, Hong Kong and Singapore than in the western world. Great Britain brings up the rear: Only 12 percent believe that good things can be expected from big tech companies, and only 8 percent trust their own government to do the same.
Source: com! professional by www.com-magazin.de.
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