Apcoa parking says goodbye to the payment machine on parking areas administered

These days, a step-by-step dismantling of the payment machines on P-areas administered by APCOA PARKINGwhich will be replaced by a new digital payment system.

Over time, more than half of the payment machines need to be removed.

For many years, the payment machine has had a monopoly on the Danish car parks, but as everything has become more and more digital, new payment methods have emerged that have overtaken the old machine inside.

A December 2021 survey of motorists’ parking habits shows that only 32.8% of respondents prefer to pay via an ATM, while the rest prefer digital payment methods.

APCOA PARKING has thus just launched a major project with the aim of replacing the majority of the company’s payment machines in car parks around Denmark with a fully digital solution, where payment is instead done via mobile phone by scanning a QR code found on the site.

“Basically, payment machines are a bit of a relic from the time when everyone walked around with coins on them. That is why we have long worked to be able to offer the users of our parking spaces and facilities a new, more up-to-date solution in addition to the parking app, ”says Dan Kirk, Head of Marketing, Business Development and Customer Relations at APCOA PARKING Denmark.


This week, APCOA PARKING has started removing the payment machines at five parking lots in the Copenhagen area. Learned from the experience gained in the five spaces, the dismantling of physical vending machines then continues and the rollout of the new, digital way of paying for its parking.

“The trend in society these years is to do as much as possible digitally and cashlessly, and digital solutions are to a large extent also a focal point for us. It is about making it as easy and convenient as possible for users to visit our car parks and facilities, ”emphasizes Dan Kirk.

The new payment method works more or less like an old-fashioned vending machine, where after parking your car you pay for the number of hours you need parking.

The only practical difference compared to the physical machine is that you have to scan a QR code with your smartphone to get to the “digital machine” rather than entering a physical payment machine. In addition, the physical parking ticket in the windscreen also disappears.

“Everyone must feel safe, so of course we make sure to take users by the hand in the transition phase from payment machines to the digital solution. That is why we are initially present with staff on the sites who can guide the users who need help, ”says Dan Kirk.


Dan Kirk emphasizes that there is also an important climate element in the replacement of the old payment machines.

“We reduce our CO2 emissions by closing down the vending machines and not buying new, large metal boxes that will be produced, transported and serviced,” says Dan Kirk.

Although the ambition is to remove as many vending machines as possible, in certain places it will still be possible to pay through a vending machine. For the sake of e.g. older motorists, some payment machines are therefore retained at hospitals, among other places.

Source: IT-Kanalen by it-kanalen.dk.

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