According to the lawsuit, all of the company’s watches tend to overheat and cause burns, so recalling Ionic isn’t enough.
March 2, 2022 announced Google to recall first-time Smartbit they bought between 2017 and 2021 Fitbit Ionicafter 174 reported cases revealed that the device tends to overheat, even causing burns to the wearer. A class action lawsuit has now been filed against Fitbit in several U.S. states, including California, New York and Florida, claiming that Fitbit (and now the parent company Google) did not comply with the recall of 1.7 million Ionic, threatening them for several hours. , compensation for recalled assets and customer service matters are doubly handled by the company.
A court papers according to which the Ars Technica reported first, almost all of Fitbit’s smartwatches and smart bracelets are able to overheat, causing them to cause burns and be considered flammable. Versa Lite, Versa 2 and 3, Sense, Blaze, Inspire and Inspire 2 have already overheated, according to a photo-backed lawsuit filed in 78 cases involving burns in the United States, including four second-degree and two-thirds. in the arms of their users. According to the lawsuit, overheating clocks can also be a major threat to flight safety. The company Reddit and Twitter You can also find posts on its surfaces in which Fitbit users warn of a burnt back, a molten charger, a burnt wrist, or ask for help on the company’s public customer service channels.
In their lawsuit, the plaintiffs allege that after reporting their problem to Fitbit, they received several responses in which the company’s representatives tried to catch the skin’s irritation instead of investigating the defective product, and in other cases did not answer the questions. Compensation for the Ionic recall has also been filed with the court, as although Google has promised a full refund for the $ 299 device and a 40% discount on the purchase of a new device, many have not received any in the past two months.
Source: Hírek és cikkek – Mobilarena by mobilarena.hu.
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