A bug has been found in Android that prevents calls to emergency services when Microsoft Teams is installed

Last week, the owner of the Google Pixel 3 smartphone reported that he could not call the “911” number intended for calling emergency services in the United States. Google has confirmed that when “Limited set of conditions” the error is indeed present, and there is already a solution to the problem.

Image source: microsoft.com

The user discovered the strange behavior of the Pixel phone: when trying to call the number “911” after the first beep, the device freezes, but the connection did not end and continued in the background. Then the smartphone said that it had sent its coordinates to the emergency service. Google analyzed the situation and admitted that “Was able to reproduce the crash under a limited set of conditions”.

As it turned out, the problem can occur if the Microsoft Teams client is installed on the phone, but the user is not signed in. Google and Microsoft began to solve it jointly – the error was assigned a high priority, because we are talking about calling emergency services. “Inadvertent interaction between the Microsoft Teams app and the Android operating system” affected platform versions 10 and higher.

There is already a simple solution to the problem – just uninstall and reinstall the Microsoft Teams app, while Google emphasizes that the failure does not affect users who are already signed in to the app. And on January 4, a security update for Android OS will be released, in which the problem will be finally resolved.

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Source: 3DNews – все новости сайта by 3dnews.ru.

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