According to a recent study conducted by Kaspersky to analyze user habits with respect to updates, 16% of Italians said they had pretended to have to install updates on their device in order not to participate in a call or meeting. An excuse that is very credible as updating often takes a lot of time. In fact, 29% of employees said they were late at least once to an online meeting due to updates.
One of the most annoying activities of office life is undoubtedly having to attend countless daily meetings. The shift to remote work and virtual meetings has worsened the situation, in fact, employees are developing video call stress and the consequent increase in fatigue accumulated at the end of the day. As evidenced by recent Kaspersky research, some employees have found ways to avoid certain meetings by pretending that their corporate devices are unavailable due to updates.
This excuse is quite credible especially in the eyes of other colleagues who may have missed a meeting for the same reasons. Installing updates not only makes it impossible to participate in a meeting, but for 26% of Italian employees it also meant losing part of their work or unsaved data before restarting the PC.
However, some employees find device downtime an opportunity to procrastinate. In fact, 22% of respondents admitted to having installed updates to avoid having to work. A much higher percentage of Italians, on the other hand, do not like to be interrupted during their work: 65% of Italian employees would prefer that updates were made outside of working hours to safeguard their productivity.
“In general, updates are downloaded during business hours in silent mode without interrupting any activity. However, to apply the changes to the system, the device must be restarted. Of course, some business issues cannot be postponed, so the user is given the option to restart the device within a certain time. It often happens that some people do not notice the update notifications or, in other cases, they deliberately choose to ignore them. This also happens because the request to restart the device can occur at the worst moment, such as before an important call or while writing a long e-mail ” he has declared Egor Kharchenko, IT Service and Asset Group Manager presso Kaspersky.
Tips for making updates more practical:
- Schedule updates to occur towards the end of the business day, when devices are still on and can download required updates, but employee activity is generally reduced.
- If possible, use wake-on-LAN. This technology allows the terminals to be activated remotely using the network so that updates can be downloaded outside working hours.
- Divide users into several groups, including a test one. Update them one by one, so the IT department can help everyone in a timely manner if something goes wrong.
- Inform your staff about the AutoSave feature, found in some of the productivity software used in the office. In this way, the changes made are automatically saved.
- Install an endpoint protection solution with patch management capabilities, such as Kaspersky Endpoint Security for Business. Additionally, consider using behavior detection and exploit prevention technologies that prevent cybercriminals from exploiting unpatched security issues.
Source: RSS DiariodelWeb.it Innovazione by www.diariodelweb.it.
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