10 trends to understand what changed at work in 2021 (and that impact 2022) – Media & Advertising

Microsoft shared a reflection on the top 10 work trends that marked the year 2021 and will continue into 2022, with hybrid work becoming an unavoidable reality on a global scale, digitization and automation reaching unprecedented levels, and the renewed prioritization of people’s well-being.

1. Half of the global workforce on the move

According to Microsoft’s Work Trend Index 2021, 41 percent of workers worldwide considered leaving their job in 2021. For some, burnout or a lack of flexibility in the workplace was the deciding factor, but for many , the pandemic brought space and time to put priorities into perspective.

2. The paradox of the hybrid model

While the vast majority of contributors say they want the freedom of telecommuting, the same percentage wants more post-pandemic in-person collaboration. In hybrid work, there is no “one-size-fits-all” formula, so the future will be to give employees the flexibility to design the work schedule that best suits their lives.

3. Investing in share capital has never been more important

It is spontaneous and informal interactions that foster the connection between employees and sustain productivity and innovation. More time needs to be invested in building a culture of empathy and active listening by leaders.

4. The unforeseen events of hybrid meetings

According to Frost & Sullivan, of the nearly 90 million face-to-face meetings worldwide, only 7.8 percent were video capable in the first year of the pandemic. Now, the big challenge is to make the interaction experience more real and natural, with the incorporation of digital whiteboards, AI powered cameras and speakers, and video streams that position remote participants at the eye-level of in-person participants.

5. Asynchronous collaboration

The last year has seen an increase in “asynchronous collaboration,” a way of working together that doesn’t require people to work at the same time. Digital collaboration tools allow those who are unable to be present at a meeting to follow the issues, without negative consequences for their work.

6. Flexibility is the word of the year

According to Microsoft’s Work Trend Index 2021, 66 percent of business decision makers are considering redesigning physical spaces to better accommodate hybrid work environments, and 81 percent of leaders are adjusting their policies to give employees more flexibility , including hybrid work, according to a survey conducted by LinkedIn.

7. “More” is not always “better” when it comes to meetings

“In video calls, we’re talking to people who are compressed to the size of a postage stamp. It’s more challenging,” said Michael Bohan, senior director of Microsoft’s Human Factors Center of Excellence. Online meetings should be more direct and take less time. There is, therefore, to cultivate and invest in time for selfcare. Standard meeting times can also be shorter.

8. Learn to filter out the distractions of hybrid life

With the hybrid work model, there also came a set of distractions that employees are faced with throughout their working day, which interfere in the interaction experience with their colleagues. To minimize impact, using alerts or visual icons, for example, during a meeting can help participants to redirect their focus and attention.

9. The challenges and surprises of long-distance contracting

A study on how the consequences of remote hiring on Microsoft employees found that when managers played an active role – such as in one-to-one initiatives – new employees were 3.5 times more likely to feel satisfied with their experience of integration into the organization. In a year in which most of the hirings took place remotely, the weight of the intervention of leaders is fundamental.

10. More innovative collaboration

The convergence between the physical and the digital made the experiences more immersive and real, with people watching, for example, NBA games as if they were physically in the stadium. Creativity must be used to make experiences more expressive and innovative.


Source: Meios & Publicidade by www.meiosepublicidade.pt.

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