Six companies, including Google, Facebook, Netflix, Naver, Kakao, and Wave, have been designated as targets for the’Netflix Act’.
The Netflix Act is an enforcement decree of the revised bill of the Telecommunications Business Act, which imposes obligations to maintain the quality of communication services to value-added telecommunications operators that cause excessive traffic, and has been in force since December 10, 2020.
The bill was prepared as the controversy spread that global IT companies such as Netflix, Google, and Facebook were free to ride on Korean mobile networks.
On the 18th, the Ministry of Science and ICT designated six companies, including Google, Facebook, and Netflix, as obligatory business operators under the revised Telecommunications Business Act to secure the stability of additional communication services.
The application of the Netflix Act is a service provider whose average number of users per day for the previous three months is over 1 million and the amount of traffic generated in Korea is more than 1% of the total traffic volume in Korea.
In the future, these operators will be obligated to come up with measures to secure service stability.
First, the operator must provide services without discriminating against the environment such as the user’s terminal or Internet network operator (ISP), and must take precautions to prevent technical errors and traffic from crowding.
In addition, it is necessary to secure stability for server capacity and smooth internet connection in consideration of fluctuations in traffic volume, and in case of any reason that may significantly affect service stability, such as change of traffic route, in consultation with related operators Should be notified.
In addition, it is necessary to prepare its own guidelines for providing stable telecommunication services, secure an online/automatic response system (ARS) channel for users, and notify contact information for service stability consultation. Google and Facebook, which do not have domestic sales offices, must appoint a domestic agent.
Businesses who violate these obligations will receive a corrective order first, and if they do not follow the corrective order, a fine of 20 million won or less will be imposed.
The target company was designated this time, but Google recorded the first application of the Netflix Act. On December 14, 2020, Google and YouTube caused a lot of inconvenience to users due to a situation where they were jammed for about 45 minutes, and the Ministry of Science and ICT applied the Netflix Act for the first time to determine the cause of the failure.
Google said the reason for the high error rate in services requiring user login due to an authentication system failure due to an internal storage quota problem. However, the time when the failure occurred did not exceed 4 hours, which is the duty time for damages, so it was possible to escape from the responsibility for notification of the failure and compensation for damages.
The Ministry of Science and ICT announced the results of the designation to companies subject to the Netflix Act on the 12th, and announced that it plans to confirm the target business in early February after collecting opinions from the business operators. In addition, it is planning to prepare detailed guidelines during this year by collecting industry opinions so as to increase the concreteness and transparency of measures to secure the stability of additional communication services.
As the subject of the Netflix Act has been designated, we hope that the companies will fulfill their obligations so that the people can receive more quality services.
Reporter Lee Ho [email protected]
Source: 전체 – 넥스트데일리 by www.nextdaily.co.kr.
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